Our InHeat Return Policy lasts 30 days and is effective when you receive your InHeat purchase. If more than 30 days have gone by since delivery of your InHeat purchase, unfortunately we can’t offer you a refund, exchange or price equivalent in store credit. 

Assuming you return your purchase within 30 days from receipt:

• InHeat Product must be in brand new condition, unused/unworn and its original packaging. 
• InHeat Product packaging must be intact and returned to us in an appropriate shipping container.
• InHeat Product must be returned to the return facility address provided by our customer service. 

Non-returnable items: Some products for reasons of health protection, sanitary and hygiene are not eligible for a return if the product has been opened or tried out (unless they are faulty). Only new, unused/unworn items - in their original packaging - qualify for a return.

For more information please visit our InHeat Terms & Conditions in the footer of the checkout page.